Terms and Conditions

Customer information and Terms and Conditions for the U.S.A.


1. Scope of application 

The Terms and Conditions set forth below shall apply to all use of Connie Crystal's Website www.conniecrystal.com (the "Website") and purchase of products through the Website. By using the Website or purchasing through the Website, you agree to these Terms and Conditions. Please read them carefully. By using the Website or purchasing products through the Website, you agree that all agreements, notices, disclosures, and other communications that Connie Crystal provides to you electronically satisfy any legal requirements that such agreements, notices, disclosures, and other communications be in writing.

Please be advised that the Connie Crystal products available on our Website are intended for the discerning adult lover of fine crystal and therefore may be purchased only by businesses with a tax ID/VAT number and valid credit card according to paragraph two hereafter.

2. Your order 

Connie Crystal only sells products through the Website to businesses with a tax ID/VAT number and valid credit card. By purchasing a product using the Website, you represent to Connie Crystal that you are an adult and that you are authorized to make the purchase using the credit card account information you provide. When you use this Website, you are responsible for maintaining the confidentiality of your access information and for restricting access to your computer. You agree to accept responsibility for all activities that occur on your computer relating to any use of the Website or any purchase of Connie Crystal's products through your computer.

3. Parties to the transaction and Customer Service

Connie Crystal, Inc.
Bulding 1 Suite F Westminster Blvd
South Amboy, NJ 08879 USA
Registration number with the New Jersey Secretary of State: 270-707-645/000

All complaints or warranty claims may be sent to the above address. Connie Crystal's Customer Service Department may be contacted using the following contact information:

Phone: 1-800-285-4650 (Monday - Friday, 9:00 am - 6:00 pm EST)
Email: sales@conniecrystal.com, 24 hours a day, seven days a week
Fax: 732-721-4531 24 hours a day, seven days a week

4. Completion of a purchase 

Credit card payment is the only form of payment Connie Crystal accepts for products ordered through the Website. Any orders placed on this Website constitute a binding offer by you to conclude a purchase with Connie Crystal. The binding purchase agreement comes into existence only when Connie Crystal accepts your order on the Website by sending you an email or written communication, or by shipping the products ordered.

5. Taxes 

Connie Crystal conducts business to business transactions and does not sell to the public. No taxes are charged for wholesale orders.

6. Reservations and exceptions 

Connie Crystal reserves the right to change prices, terms, specifications, and warranties for products on this Website at any time without prior notice. Connie Crystal attempts to post accurate information, but errors may sometimes occur. Any such errors in product specifications, descriptions, and pricing will be corrected when discovered and Connie Crystal reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, including after an order has been submitted. If an error in pricing is discovered after your order has been submitted, Connie Crystal will inform you of the error at which time you may cancel or confirm your order at your option.

7. Product availability 

Once Connie Crystal accepts your order, it will attempt to promptly fill the order, subject to available inventories. Should an item not be available, we kindly ask you to try back again.

8. Terms of payment 

The purchase price for the products ordered by you is due upon the shipment of your order by Connie Crystal. Upon shipment, Connie Crystal will charge the credit card account you identified when your order was placed for the purchase price, the cost of shipping and handling, and applicable taxes. You may not make any set-off against Connie Crystal's claim for payment unless the amount set-off is not disputed by Connie Crystal or has been the subject of a final and binding judgment against Connie Crystal.

9. Delivery and reservation of title 

The products ordered will be delivered to the address entered by you through UPS. You agree that the products ordered and sent to you remain Connie Crystal's property until full payment has been received by Connie Crystal. 

10. Damages

Any damage inccured from delivery must be reported within 1 week after arrival so that appropriate measures may be taken to credit or replace broken items.

11. Applicable law 

By using this Website, you agree that the laws of the state of New Jersey shall govern these Terms and Conditions without giving effect to any conflict of laws principles. Connie Crystal reserves the right to make changes to the Website and these Terms and Conditions at any time by updating this posting. By using the Website, you agree to be bound by the Terms and Conditions in effect at the time of your use and/or purchase.

12. Privacy 

Connie Crystal will use your personal data to process the order(s) which you have placed and for market research to improve its product range. The data is stored and processed by Connie Crystal. The data will not be sold to or shared with any other third parties. Connie Crystal may send you select advertisements for Conie Crystal products or notices of special promotions and other opportunities to buy Connie Crystal products. If at any time you do not wish to receive Connie Crystal advertisements or notices of future Connie Crystal promotions, please contact Connie Crystal customer support at:

Phone: 1-800-285-4650
Email: sales@conniecrsytal.com
Fax: 732-721-4531

13. Disclaimers and limitations of liability relating to use of the website 

The Website is provided on an "as is," "as available" basis. Neither Connie Crystal nor its affiliates, subsidiaries, or designees, nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively "Affiliates") warrant that use of the Website will be uninterrupted or error-free. Neither Connie Crystal nor its Affiliates warrant the accuracy, integrity or completeness of the content provided on the Website. You expressly agree that use of the Website is at your sole risk.

You agree that under no circumstances shall Connie Crystal or its Affiliates be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the Website, including but not limited to reliance by a user on any information obtained on the Website or that result from mistakes, omissions, interruptions, deletion of files email errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Connie Crystal records, programs, or services. The foregoing limitation of liability shall apply whether in an action of contract, negligence, or other tort. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

14. Proprietary rights 

Content included on or comprising the Website, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content") are protected by copyrights, trademarks, patents, and/or other proprietary rights. All Content is copyrighted as a collective work under the U.S. copyright laws and Connie Crystal owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of such Content. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from, or in any way exploit any of the Content, in whole or in part.

15. Complete agreement 

You may not modify, delete, or amend these Terms and Conditions in any manner without the express written agreement of Connie Crystal.

16. Headings 

The section headings used in these Terms and Conditions are for convenience only and do not form a part of these Terms and Conditions. No construction or inference shall be derived from them.

California Transparency in Supply Chains Act – Declaration Connie Crystal, Inc. defines its basic principles to conduct business in a lawful and ethical manner and to support the right of all individuals to be free from slavery in the workplace.

Connie Crystal has adopted a Supplier Code of Conduct that outlines expectations for its suppliers, contractors, and other subcontractors to be followed in order to conduct business with Connie Crystal.

Connie Crystal expects suppliers to fully obey all national laws and regulations applicable in the country and other governmental authorities of any country in which they do business, and to treat the workforce fairy and with respect. The Supplier Code should be adhered by anyone who provides a product or service to Connie Crystal.

Connie Crystal may audit its suppliers to monitor compliance with the Supplier Code of Conduct and reserves the right to terminate the business relationship if violations of the law or basic international principles related to labor standards or ethical business practice become apparent.